General Data Protection Regulation-ROOMSOOTHE

Ⅰ. Scope of Application

This privacy policy applies to all interactions between you and the platform, including browsing, searching, using website content, placing orders, payments, shipping, and customer support.
It also applies to returns, refunds, exchanges, and dispute resolutions.
This policy does not cover personal or household use.

Ⅱ. Basic Principles

Legality and Transparency: Information is collected and used based on legal and reasonable principles, with appropriate notifications to users.
Purpose Limitation: Information is used solely for specific and legitimate business purposes.
Data Minimization: Information is collected only to the extent necessary.
Accuracy: We take reasonable steps to ensure the accuracy and timeliness of the information.
Retention Period: Information is retained only as long as necessary for business or legal purposes.
Security Measures: Appropriate technical and organizational measures are in place to protect personal information.

Ⅲ. User Rights

Under Australian privacy law, users have the following rights:

Request access to personal information held by the platform.
Request correction of inaccurate or incomplete information.
Request deletion or restriction of the use of personal information, where applicable under the law.
Object to specific data processing practices.
Requests can be submitted using the platform’s provided contact information.

Ⅳ. Platform's Compliance Responsibilities

When processing personal information, the platform will:

Handle information based on business needs and legal requirements.
Take appropriate security measures, such as encryption and access controls, to reduce risks.
Assess potential data security incidents and take corrective actions as necessary.
Maintain records related to data processing activities.
Take additional measures as required by applicable laws and obligations.

Ⅴ. Cross-Border Data Processing

Personal information may be stored or processed outside of Australia in certain circumstances.
When this occurs, reasonable steps are taken to ensure that information remains protected in accordance with Australian privacy requirements.

Ⅵ. Regulatory Oversight and Compliance Outcomes

Privacy compliance in Australia is overseen by relevant regulatory authorities.
Violations of privacy laws may lead to investigations, corrective actions, or other legal consequences depending on the severity and nature of the issue.

Ⅶ. Importance of Compliance

For Users:
- Helps users better understand how their personal information is being used.
- Increases trust in online services.
For the Platform:
- Helps reduce compliance and legal risks.
- Enhances credibility and long-term operational stability.

Ⅷ. Contact Information

Cart