Additional Legal Disclaimer

Ⅰ. Platform Website & Shipping Information

• Website: https://roomsoothe.com

• All prices include Australian VAT and customs duties.

• We use the DDP (Delivered Duty Paid) model, so there are no additional charges upon receipt.

Ⅱ. Shipping & Logistics

• Shipping Address: 5823 E HASTINGS ARCH, VIRGINIA BEACH, VA, 23462-1508

• Carriers: DHL, FedEx, UPS

• Shipping Time: Orders will be processed and shipped within 1–3 business days.

• Estimated Delivery: 7-15 business days depending on logistics.

• All goods are shipped from the US with full tracking available.

Ⅲ. Right of Withdrawal & Returns Policy

• According to the Australian Consumer Law (ACL), you have the right to request returns, refunds, or exchanges within 14 days of receiving the product.

Ⅳ. Payment & Data Security

• Payments are processed via platforms that comply with PCI-DSS standards.

• Full credit card details are not stored.

• The website uses HTTPS (TLS/SSL) to ensure secure data transmission.

• Data handling complies with GDPR and is used solely for order processing and services.

Ⅴ. Contact Information

• Address: 5823 E HASTINGS ARCH, VIRGINIA BEACH, VA, 23462-1508

• Contact Number: +1(407) 326-4165

• Email: web@roomsoothe.com

• Service Hours: Mon-Fri, 9 am to 6 pm (Australia/Sydney, AEST/AEDT)